Fidija Invest d.o.o. Privacy Policy

INTRODUCTION

 

Fidija Invest d.o.o. is a Montenegro-based company dedicated to employing appropriate resources to achieve its mission: creating an efficient and sustainable investment portfolio with a focus on responsibility, environmental sustainability, and corporate social responsibility, as part of the development and management of “Fidija Terraces.”

 

The purpose of this Privacy Policy is to explain how we use your personal data, our practices for processing personal data, and the choices and options available to you regarding the handling of your personal data.

 

Fidija Invest d.o.o. respects your privacy and is committed to protecting the confidentiality of the personal data you provide or that we collect when you use our website, social media platforms controlled by us, software applications available on computers and mobile devices linked to this Privacy Policy, or when you provide information via phone through our call centers or in person (collectively referred to as “Sites”).

 

Our Privacy Policy may vary depending on the country in which we operate, reflecting our commitment to compliance with diverse legal requirements across jurisdictions.

 

You may be required to consent to the terms of this Privacy Policy while interacting with us, for instance, through the website, by calling us, or when data is collected that directly (e.g., your name) or indirectly (e.g., an identifier such as your phone number) identifies you as an individual. Otherwise, your continued use of the Sites will imply your agreement with the terms of this Privacy Policy.

 

1.WHAT IS PERSONAL DATA, AND WHAT PERSONAL DATA DO WE COLLECT

 

Personal data (personal information) refers to any information related to an individual whose identity is identified or identifiable, directly or indirectly, based on such data, alone or in combination with other information. This includes, but is not limited to: Full name, address, telephone number, email address, debit/credit card details, location data and online
identifiers.

 

2.PERSONAL INFORMATION YOU PROVIDE

 

When using our Sites, you voluntarily provide and we collect certain information (“Personal Information”) about you or others. This includes (but is not limited to):

Contact Information: Your full name, email address, postal address, phone number, company name, job title, and similar details.
Access Credentials: Passwords, password recovery questions, and other information required for account authentication and access.
Demographic Data: Information such as your country of origin and company size.
Contacts: Information about your contacts, including those of your colleagues, if provided. By providing such data, you confirm and accept that your contacts have consented to our use of their contact details in line with this Privacy Policy.
Content: Communications sent to us, including feedback, questions, or other information.

 

1.AUTOMATIC COLLECTION OF INFORMATION

 

Our service providers, third parties, and we utilize various technologies, both existing and emerging, to automatically collect information about your device and its interactions with our Sites. This information is not Personal Information unless combined with identifiable details.

 

2.HOW WE COLLECT, USE, AND SHARE YOUR PERSONAL INFORMATION

 

We may use your Personal Information and automatically collected information for business purposes and in line with this policy, including but not limited to:

Establishing and maintaining a responsible business relationship with you.
Understanding your needs and preferences.
Developing, improving, advertising, or providing products and services.
Managing and developing our business operations.
Complying with legal and regulatory requirements.
As an international tourism resort, we may need to share information with other countries/third parties to provide services aligned with our standards and practices. This sharing includes:

Entities managed by Fidija Invest d.o.o.
Trusted third parties processing data on our behalf under strict confidentiality and security measures.
Unaffiliated third parties for legal, security, or fraud prevention purposes.

 

3.CHILDREN’S DATA PRIVACY

 

We do not knowingly collect Personal Information from individuals under the age of 18, except with parental or guardian consent during guest registration or participation in activities.

 

4.LEGAL BASIS FOR PROCESSING PERSONAL DATA

 

CONSENT – entails your approval for the processing of personal data (by marking the checkbox).

 

LEGAL REQUIREMENTS – as required and if required by applicable law.

 

LEGITIMATE INTEREST – our legitimate interest for the purpose of providing our services and conducting business activities in a way that does not affect your rights.

 

You are not obligated to provide us with your personal information. If you choose not to, please note that you will still be able to visit the websites; however, we cannot guarantee that you will be able to access certain features, products, or services. For instance, we may not be able to make reservations for you or provide any service and/or product where the use of your personal information is directly linked to the execution of the given service

 

5.YOUR RIGHTS REGARDING PERSONAL DATA PROTECTION

 

Regarding your personal data that we process, you have the right to:

Request confirmation that your data is being processed.
Request information on how your data is processed, the duration of such processing, and the measures applied for data protection.
Request correction of personal data.
Withdraw consent and request deletion of your personal data. At any time, you may exercise any of your legal rights by sending an email to: terraces@fidija.me.
Please make sure to include your full name, address, phone number, and a copy of a document proving your identity (ID card or passport) so that we can identify you and verify whether we hold your personal data. In cases where additional information is required, such identification is necessary to enable us to contact you.

 

We may allow third parties to post links to our websites and vice versa. We do not endorse such websites and are not responsible for their content or privacy practices. We disclaim any responsibility for activities conducted or information contained on third-party websites.

 

COOKIE POLICY

 

We use cookies to enhance your experience on our websites and to recommend content that might be of interest to you.

 

You can indicate your acceptance of our use of cookies in accordance with this policy by clicking “OK” on the relevant field in the banner displayed on the websites or by continuing to use the websites after the banner is displayed. However, please note that if you do not click “OK” but continue browsing the websites, it will be considered that you have accepted the use of cookies (and the purposes of their use) in accordance with this Privacy Policy.

 

What are cookies?

Cookies are pieces of information that websites transfer to your hard drive for record-keeping purposes. Using cookies is an industry standard – you will find them on almost every website on the internet. They are used to recognize visitors when they return to a website. By identifying you, we can tailor your visit to suit your preferences.

 

We may also evaluate our content and services and customize our websites for visitors based on other information we collect, such as IP addresses (numbers assigned to your computer whenever you use the internet), pixel tags (or clear gifs), or the type of browser or operating system you use. This information is collected in aggregate but may be linked to your personal information through the use of cookies, as described above.

 

Types of cookies we use

When you visit our websites, your device may download the following types of cookies:

 

Persistent Cookies

Persistent cookies remain on the user’s device for a set period as specified in the cookie. They are activated each time the user visits the website that created the cookie.

 

Session Cookies

Session cookies are temporary. They allow website operators to link a user’s activities during a browser session. A browser session begins when a user opens the browser and ends when the browser is closed. When you close the browser, session cookies are deleted.

 

Strictly Necessary Cookies

These cookies are essential for navigating the website and using its features. Without them, you would not be able to use basic features like registration or purchasing. These cookies do not collect information that could be used for marketing or tracking your browsing on the internet.

 

Examples of how we use strictly necessary cookies include:

 

Assigning unique identifiers to individual visitors to analyze website visits.
Allowing login to a third-party site as a registered user.
Performance Cookies
Performance cookies collect statistical information about how users interact with websites; they do not contain personal information such as names or email addresses and are used to improve the user experience on the website.

 

Examples include:

 

Collecting data about visits to the website, including the number of visitors, duration of visits, pages clicked, or referral sources.
Comparing our website with others using data from recognized analytics companies.
The information provided by performance cookies helps us understand how you use our website; for example, whether you’ve visited us before, what you searched for, where you clicked, and how you arrived. We use this data to improve our services. Typically, we employ independent analytics companies to provide these services, and in such cases, these cookies are set by third parties (third-party cookies).

 

Functional Cookies

Functional cookies allow users to personalize their experience on the website: they can remember usernames, languages, and regions, and can be used to provide personalized services such as local weather updates and traffic news.

Examples include:

 

Saving user data on your account page.Remembering whether you’ve visited us before, so messages intended for first-time visitors are not shown again.

Advertising and Targeting Cookies

These cookies are used to deliver relevant advertisements to you, limit the number of times you see an ad, and measure the effectiveness of campaigns by tracking user clicks. They also ensure secure transactions. Usually set by third-party marketing networks with website operators’ permission, they may also be set by the operator themselves. These cookies may store information about your visits to the website, and this information may be shared with other organizations, including advertisers. However, they do not identify you personally, and the collected data is never associated with your profile.

 

Examples of how advertising cookies are used:

 

Interest-Based Advertising: Service providers place cookies on your device to remember your internet browsing activities and group your interests to display targeted ads when you visit fidijaterraces.com. These cookies may also infer demographic information (age, gender, etc.) based on your browsing history.

Retargeting: This form of online advertising allows our marketing partners to display ads to you based on your browsing activity outside the website. It targets users who have previously visited their sites. Such cookies are usually set by third-party marketing networks.

Without these cookies, online advertising would be less relevant to you and your interests.

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